Right First Time
Our customers have a clear and exacting expectation of our Quality Systems - this can simply be described as 100% correct, 100% of the time. We’ve adopted a zero tolerence “Right First Time” philosophy and everyone is expected to take responsibility for the tasks they undertake. Our Key Quality Principles are :-
We carefully drive continuous improvement through measurement and analysis as well as setting meaningful quality objectives. All our employees have a part to play - from initial customer contact, through design, development and manufacturing activities to post-delivery support.